why does my xbox keep telling me i dont own my game when i do

If you keep experiencing issues you can contact support here or follow this article for new updates on Workarounds and resolutions to the issue. For more information on this step, go here. Inside Privacy & Online Safety settings you can try setting them to the default Adult settings. Ensure that any child accounts are set to 'Allow' for all settings. Select the Xbox button > System > Settings > Account > Family Settings > Manage Family members. You may need to restart your console again.

Some players have reported that this works after a few goes. User reports, as well as common fixes, helped us find the common causes of the error message: Your Xbox Console Is Not Your Main Console: If you play on various consoles or have a single console, the Xbox may lose track of which is your main device. If you're getting an Xbox/Microsoft error when changing your permissions for in-app/in-game purchase settings, please try again by changing the permissions to Off once or twice. If youre struggling to connect to a Minecraft: Bedrock Edition server, there are a few things you can try: Restart your device.

Turn off asking for permission before making purchases.

Click the Xbox button on your controller To access this setting, open the Xbox app, click the Settings icon on the left, scroll down, and click the link under Privacy.

When you try to purchase a pack or bundle in the Gems of War Shop it may say 'You already own this and cannot purchase it again.'

This issue is under investigation by the game team. Tap 'follow' in the top right-hand corner to be notified of any updates to this issue.

Why does my xbox keep telling me i dont own my game when i do